We keep things simple and honest. Here's exactly what we collect, how we use it, and what you can expect when shopping with us.
✦ The short version: this website does not collect, store, or sell your personal data. Your wishlist lives only in your browser and disappears when you close the page.
When you visit kitchenfairyyy.com, we want you to feel comfortable. Here is a plain-English breakdown of how data works on this site.
This website has no user accounts, no login system, no payment forms, and no newsletter signups. We do not collect:
We use a small number of trusted third-party services to run this site:
We do not use Google Analytics, Facebook Pixel, or any other advertising or tracking tools.
This website does not set any cookies. Your wishlist is stored temporarily in your browser's memory only. It is not saved between sessions and is never transmitted to our servers.
Because we do not collect personal data through this website, there is nothing for us to delete, correct, or export on your behalf. If you have shared personal information with us through Instagram or LINE direct messages in order to complete a purchase, you may contact us at any time to request that we delete it.
By browsing kitchenfairyyy.com, you agree to these terms. This site is provided for browsing and shopping enquiries only. You may not copy, reproduce, or commercially use any content, images, or designs without our written permission.
All purchases are completed through Instagram or LINE direct messages, not through this website. By sending us a wishlist or enquiry you agree to the following:
Once your order has been dispatched, we will provide you with a photograph of the parcel, proof of shipment, and a tracking number via DM. Estimated delivery timeframes are as follows:
Please note that these timeframes are estimates based on standard carrier guidelines and are subject to change at the discretion of the shipping company. Delays caused by customs clearance, weather conditions, public holidays, or carrier operations are beyond our control and do not constitute grounds for a refund.
✦ Lost or stolen packages: We are not responsible for packages lost or stolen after dispatch. Once an item has left our hands and a tracking number has been issued, liability transfers to the shipping carrier. If you wish to protect your purchase, we strongly recommend purchasing shipping insurance through the carrier; this can be arranged upon request before your order is confirmed.
We take great care in packaging every order. In the unlikely event that your item arrives damaged, please contact us within 48 hours of the confirmed delivery date via Instagram or LINE DM. To be eligible for a resolution, you must provide:
We will review each case individually and work with you toward a fair resolution, which may include a replacement (subject to availability) or store credit. Damage claims submitted after 48 hours of the confirmed delivery date cannot be accepted.
We photograph all items ourselves and describe them as accurately as possible. Because our pieces are handmade or vintage collectibles, minor variations in colour, glaze, and finish are natural characteristics and are not considered defects. Photographs are taken under good lighting conditions and colours may appear slightly different depending on your screen settings.
All photographs, written content, and design elements on this website are the property of The Kitchen Fairyyy. You are welcome to share our content on social media with appropriate credit. Any commercial use without prior written permission is strictly prohibited.
These terms and conditions are governed by and construed in accordance with the laws of Thailand. Any disputes arising from your use of this website or from a purchase transaction will be subject to the jurisdiction of the Thai courts. For international customers, we will always endeavour to resolve any issues amicably through direct communication in the first instance.
We may update this page from time to time. The date at the top of the page will always reflect the most recent revision. Continuing to use the site after any changes constitutes your acceptance of the updated terms.
If you have any questions about this page or how we handle your information, the easiest way to reach us is through our Instagram DMs.
We're always happy to chat, just slide into our DMs any time.
Message us on Instagram